When it comes to communicating the correct ideas and decisions to your staff Joseph Ashford Ellis has been precise and clear, as from the very start of his firm K4 Global, he has made it a priority. In a recent talk he revealed that he believes communication must be consistent and precise, so that there are no misunderstandings among co-workers and clients. In this way they can ensure that there is no accidental loss of productivity or loss of revenue due to miscommunications. With the latter being more devastating to a small company that is just coming up. This is one of the secrets in how Joseph Ashford Ellis has been able to take his London based firm to profitability in such a short time from inception.
Not only has the method been utilized to be precise and teaching that to employees after they join, but with a clear focus on developing the skills of new employees through a series of projects and positions throughout the firm. This is a way to develop a more junior employee with the right attitude and retain them for longer. When you purposefully spend time on employees and give them precise instructions you have a higher chance of retaining them. While Joseph Ashford Ellis seems to favor the ambition of employees, even over the current skillset that they possess. Thus, that is why there is such an emphasis on developing new employees once they join the firm. It offers a lot of opportunity for mentorship in a system such as that.
Finally when it comes to employees in the London office, Joseph Ashford Ellis focuses on imparting the self-starter attitude to his employees. In this way you wants them to take responsibility for seeing a project through, faults and all. This empowers them to take charge and try to preemptively fix mistakes that would have been made if they had just simply followed orders. Having some sense of autonomy is a great empowering feeling for most employees and it even has the potential to boost their moral as they realize they were responsible for the success of the project overall and more