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Securus Technologies: At The Forefront Of Prison Communication Services

Securus Technologies is a company that is dedicated to offering inmates with some of the best communications services that they can find. The company is one of the leading communications providers in the entire country and has provided its services to hundreds of prisons across the United States and Canada. The company is known for providing a wide range of services, right from phone calls, to video calls, and also a few entertainment options to the inmates that are in these facilities. Securus Technologies takes pride in the high quality of services that they provide and continues to stand tall even in the face of its competitors.

Securus Technologies underwent an overhaul in 2008 when it merged with T-Netix, which was also one of the biggest prison communications providers in the entire country. Rick Smith was the person who was behind this entire merger and continues to lead the company today from his position of CEO of Securus Technologies. The merger of two of the biggest names in the prison communications market meant that the company could expand their range of services to truly be a force to reckon with in the industry.

Today, Securus Technologies has surpassed expectations to truly be one of the biggest communications providers in the industry. They operate through a system of personal accounts, where by the friends and families of the people on the outside can send money to their loved ones who are inside so that they can avail of these services. This allows for the easy working of the communications so that the prisoners don’t have to worry about anything when they are trying to get in touch with the ones that they love. The company today is doing extremely well, and Securus Technologies has become one of the number one choices for prisons who are looking to collaborate with a communications provider.

Monitoring Inmate Communication Through Securus Technologies to Protect the Community

Inmates need to be able to communicate with friends and family members via the telephone, mail, and even email. The reality is that permitting an inmate the ability to regularly communicate with law-abiding, healthy family members is directly connected to lower recidivism rates upon release.


A sad reality is that not all inmates appropriately utilize the communication systems made available to them. There are some incarcerated offenders who utilize available communication systems in an effort to further their criminal conduct. This includes the U.S. Mail, inmate phone systems, and email.


Securus Technologies, via its JPay unit, is the industry leader when it comes to inmate email services. JPay provides a portal through which family members and friends can email their incarcerated loved ones. In some institutions, an inmate is able to email back to a loved one as well.


One of the significant community safety benefits associated with Securus Technologies and JPay is that it provides departments of correction an efficient and effective means of monitoring inmate communication. An institution is better able to balance the benefits of appropriate inmate communication with loved ones in the outside world against preventing inappropriate communication that can be detrimental to the community at large.


Using the Securus Technologies JPay system permits an institution the ability to monitor incoming and outgoing email. Security officers have the ability to target certain keywords to identify emails that may contain inappropriate content of a criminal nature. The security team at an institution does not need to spend an inordinate amount of pouring over hard-copy letters sent through the U.S. Mail trying to find illicit communications.


Not only is the JPay system the better course of identifying letters that could jeopardize institution and community safety, but it is a more cost-effective system to protect an institution and the public.